Classes

Registration & Scheduling

Families that wish to register for any of our classes must first set-up an account with Kidz.  This can be done in-person at our cafe or via our online system.

Families can come into visit our Cafe or call us at any time and our staff can help to register anyone in-person.

If registering online:

Families can log into their account where they can manage their information & classes.

All of our classes/services will be listed under our ‘SERVICES’ section.  Once a particular class/service is selected, the system will direct you to make payment.

Payment:

Payment is due when you enroll for any of our classes.  Full payment is required to reserve a spot and the costs are per child (between ages of 0-7 years old).  Fees are per child and the classes are not transferable/sharable with other members/siblings/friends of a family.

We accept all major credit cards through our online system and cash, credit/debit payments can be taken in person at Kidz Etc.

Withdrawing from Class:

Families may choose to withdraw from classes prior to them starting at any time by providing us with written notice 5 business days before the 1st class.

If you are absolutely unsatisfied with a class, registrants may cancel their tuition by notifying Kidz Etc. within 24 hours after the first class.  Upon receipt of notice, Kidz Etc. shall issue the Registrant a FULL REFUND plus a charge for the 1st class that was either attended/not attended.  There will be NO REFUNDS or credit issued to the Registrant if notice is given any later.  Kidz Etc. may cancel a registrant’s class term with reasonable notice, and shall issue the registrant a pro-rated refund.

Make up classes:

We do not offer any make-up classes and classes do not carry over to a new class term to the following semester.  There is no refund, pro-rated or credit issued for missed classes. From time-to-time, Kidz may add-in additional session(s) after a term where families can attend to make-up for class(es) that was previously missed.

No Shows:

At our discretion, we reserve the right to cancel classes for families that are a no show without prior notification of absence notification.  Families that miss two classes where absence/cancellation notice has not been provided 48 hours in advance will have their passes cancelled without refund.

Wellness Policy:

We understand that situations arise in which you must cancel a session.  It is therefore requested that if you must cancel your session, you provide 48 hours’ notice.  This will enable another person who is waiting for a session to be scheduled in that same time slot.

As our educators must prepare for every class with enrolment, it is with consideration that you attend your scheduled class if you have not cancelled within 48 hours.  Customers that miss two classes where cancellation/absence notice has not been provided 48 hours in advance will have their passes cancelled without refund.

On the contrary, there may be times when Kidz Etc. must cancel a session.  We will do our best to provide as much notice to families as possible.  Please stay connected to our website and/or our facebook page for the latest and greatest updates.  We will also make every effort to contact each individual family through telephone or email communication. Emailing is our standard method of communication.

Kidz Etc. recognizes that Kindermusik is a special time for you and your child.  However, if you suspect you or your child is ill, we ask that you stay home.  We reserve the right to turn families away if they show signs of severe illness like the flu, fever, rashes or vomiting.  We want to ensure a safe environment for all to enjoy when they come in for their special time together.

The health & safety of you and your family is very important for us! We will make every effort to ensure that our place is safe and clean for all to enjoy on a daily basis.

Non-Enrolled Younger Siblings:

Non-mobile infant siblings are allowed to attend classes with older siblings if they remain quiet and are kept restrained in an infant seat or sling/carrier. In order to ensure the best possible learning environment for each family, mobile siblings may not attend classes. Siblings of all ages are welcome to attend ‘Gathering Time’ and the last fifteen minutes of ‘Laugh & Learn’ or ‘Move & Groove’ with the parent. Please do not allow siblings to be disruptive during sharing time.

Non-Enrolled Older Siblings:

We realize that sometimes, older siblings may be out of school during our class times. To ensure the safety of the younger children, and to maintain a consistent class experience for our enrolled families, we ask that older siblings bring a quiet activity to work on independently or remain in our café or play area (admission may be required if using our play area and age restriction may apply). Siblings of all ages are welcome to attend ‘Gathering Time’ and the last fifteen minutes of ‘Laugh & Learn’ or ‘Move & Groove’ with the parent. Please do not allow siblings to be disruptive during sharing time.

Play Time:

Play Time is included only with our Kindermusik & Creative Kidz classes for ages 0-3 years old and is only valid on the day the class is in session and when class attendance has been met.  Regular Play admission applies for visits otherwise.  Regular admission also applies to siblings that use our play area.